Read How DANA Data Is Handled Under Our Policy
Our Privacy Policy separates account details from transaction references. When you use DANA, OVO, GoPay or QRIS, we record the wallet rail, amount reference, status and related account event needed to reconcile a request; we do not need your wallet password for that process. Bank transfer
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and virtual account records can include the receiving bank, such as BCA, BRI, Mandiri or BNI, plus a reference number. Phone verification supports account security, while device and browser signals help us investigate unusual access. We retain records only for the operational, dispute and legal period
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that applies to the relevant request. Availability and eligibility depend on local law, and this policy applies where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.